Multigrain Bread
₹45.00
Support available all week
We're here for you —
always.
Whether it's a question about your order, a product quality concern, or a vendor enquiry — our team responds fast, every single day.
Customer Support:
Monday to Sunday, 6:00 AM – 11:55 PM IST
Phone:
97634 23456 — call or WhatsApp anytime
Email response:
Within 24 hours, guaranteed
Quick contact
Phone
97634 23456
6 AM – 11:55 PM daily
General Email
info@quicktrolly.in
Reply within 24 hours
WhatsApp
97634 23456
Order updates & queries
Live Chat
Website & App
My Account → Support
Grievance Officer
grievanceofficer@
quicktrolly.in
quicktrolly.in
30-day resolution
Customer Care
Calls, orders, quality complaints
Phone97634 23456
HoursMon–Sun, 6:00 AM – 11:55 PM IST
LanguagesHindi, English, Telugu, Tamil
Best forOrder status, missing items, quality issues
General Enquiries
Questions, feedback, partnerships
Emailinfo@quicktrolly.in
Vendor enquiriesvendor@quicktrolly.in
Press & Mediapress@quicktrolly.in
Careerscareers@quicktrolly.in
Response timeWithin 24 hours, Monday–Sunday
WhatsApp Business
Order alerts, instant responses
Number+91 97634 23456
Hours6:00 AM – 11:55 PM daily
Best forOrder tracking, quick queries, refund status
Grievance Officer
Mandatory per IT Act 2000 & Consumer Protection Act 2019
Name[Grievance Officer Name]
AcknowledgementWithin 48 hours
ResolutionWithin 30 days (IT Rules 2021)
Governing lawIT Act 2000 · Consumer Protection Act 2019
Registered Office
Address
QuickTrolly Pvt. Ltd.
[Registered Office Address]
[City, State — PIN Code, India]
[Registered Office Address]
[City, State — PIN Code, India]
CIN / Registration
CIN: [UXXXXXXXX2024PTCXXXXXX]
FSSAI: [14-digit licence number]
GST: [State code + PAN + Z + digit]
FSSAI: [14-digit licence number]
GST: [State code + PAN + Z + digit]
Office Hours
Monday to Saturday
10:00 AM – 6:00 PM IST
10:00 AM – 6:00 PM IST
Send us a message
We respond to every message within 24 hours — guaranteed.
Quick Answers
Before you reach out — check here first
Where is my order? How do I track it?
Go to My Account → My Orders on the website or app to see real-time order status. Our delivery executive will also contact you before arriving. For urgent tracking, call 97634 23456 with your Order ID.
I received a wrong or missing item. What do I do?
Go to My Account → My Orders → select your order → Raise Issue → choose "Missing Item" or "Wrong Item". Upload a photo if possible. We will resolve it within 24 hours with a replacement or refund to your QuickTrolly Wallet. Alternatively, call 97634 23456 directly.
How do I raise a return or get a refund?
Fresh produce, dairy and meat: raise within 48 hours of delivery. All other products: within 7 days. Go to My Account → My Orders → Raise Issue → select the issue type. Refund to QuickTrolly Wallet: 24–48 hours. Refund to bank/card: 5–7 working days.
How do I know a product is genuinely chemical-free?
Products that meet our zero-chemical sourcing standard are tagged "Chemical-Free" or "No Additives" on the product listing page. All food suppliers on QuickTrolly must provide FSSAI compliance documentation for every batch. If you have a specific product quality concern, email info@quicktrolly.in with the product name and batch number — we will investigate immediately.
What are the delivery charges? When is delivery free?
Below ₹600: ₹50. Between ₹600–₹1,499: ₹10 (₹15 in Mumbai). ₹1,500 and above: Free delivery. A flat handling charge of ₹6 applies to all orders. For Lucknow and Patna: free above ₹1,500, ₹30 between ₹251–₹1,499, ₹60 below ₹250.
How do I cancel an order?
Before dispatch: Go to My Account → My Orders → Cancel Order. No charge. Refund within 24 hours. After dispatch: cancellation is not possible through the app. You may refuse delivery at the door and a refund will be processed as per our Refund & Return Policy.
Will QuickTrolly ever ask for my OTP, card number, or bank details?
Never. QuickTrolly will never ask for your OTP, full card number, CVV, net banking password, or any bank credentials. Our team only asks for your registered name, mobile, and email to verify your identity. If you receive any such request, it is fraud — report it immediately to info@quicktrolly.in or call 97634 23456.
I want to sell my products on QuickTrolly. Who do I contact?
Email vendor@quicktrolly.in with your business name, product categories, GSTIN, and FSSAI licence number (for food products). Our vendor team responds within 24 hours. You can also visit quicktrolly.in/vendor-registration to start the application process. Note: all food vendors must meet our zero-chemical sourcing standard.
Step 1
Customer Support
Call 97634 23456 or email info@quicktrolly.in. Available all days, 6 AM–11:55 PM IST. Most issues resolved within 24 hours.
Call now →
Step 2
Grievance Officer
If unresolved within 48 hours, email grievanceofficer@quicktrolly.in. Mandatory resolution within 30 days under IT Rules 2021 and Consumer Protection Act 2019.
Email Grievance Officer →
Step 3
Consumer Forum
If still unresolved, approach the Consumer Disputes Redressal Commission in your district. File online at edaakhil.nic.in or call the National Consumer Helpline: 1800-11-4000 (toll-free).
E-Daakhil portal →
